Our Services
CUSTOM MADE SERVICES THAT BRINGS
SURPRISES FOR YOUR BUSINESS
Opton Infocom is one of the leading business process outsourcing companies in the region. With our clients based in UK and US, we have cutting edge technology and robust infrastructure to manage all our projects inland and overseas.We are equipped with latest facilities like predictive dialer software, ACD, IVR, soft phone, fax on demand. We have the expertise and skilled manpower to set up and manage large outbound call center services. Our call centre agents are Microsoft Certified, who can handle large volumes of calls in a professional manner. The agents are provided in-house training starting from greeting the customers over the phone, calls pertaining to surveys, lead generation, verifications, to closing sales.Opton Infocom is your Ultimate Option for all your BPO business requirements. All in all, Opton Infocom is your Ultimate Option through which you can Accelerate your Business or Career to a New Momentum.
What We Offer
Telemarketing Services
We concentrate in offering different call center services including outbound telemarketing, inbound telemarketing, CRM and E-commerce telemarketing.
Web Development
We have a crack team of programmers who know how to construct websites that can be used for brand promotion and marketing online.
Market Research and Survey
We offer Innovative-Bringing Best Business Outcome Market Research services which enable you to attain business excellence.
Lead Generation
We, being in service for years now includes the expertise to offer you leads that will help you to boost product sales to a great extent.
Lead Nurturing
We have different procedures for lead nurturing – follow up on leads by telemarketing calls for B2C projects, and emails for the B2B ones.
Product or Service Promotion
We offers exclusive product promotion support through product campaigns carried out at the tele-services operated call centers.
Database Services
We ensure that you get efficient database services from us. We are experts in data collection, data mining and data updating.
Market Intelligence Services
Our experience in that field has immensely helped in Market Intelligence Survey. We provide the client with insights about the market.
Customer Support
In today’s business realm, for smooth business operation, customer support plays a very crucial role and we are always come up it.