The year 2002 welcomed the first vision that today has turned into reality. The years that followed, further nurtured the seeds of that dream. Our Journey has been an uphill climb but more than rewarding nonetheless. Since its inception, Opton Infocom’s clientele has grown phenomenally, and continues to do so. November 2009 witnessed a giant leap in business ties with the UK. Our Key location. With its self driven workforce Opton Infocom’s growth has been guided by unshakable values.We consider You our driving force, and we are passionate about what we do for you. April 2010 ushered us into software development, design, consulting and maintenance. It is with confidence we proudly boast that today we are designers, builders, and providers and outsourcers of our own technology and resources.
Our Mission
Opton Infocom’s mission is to become the provider of choice for telecom, broadband, software, and web development & design services. We aim at becoming the premier Web, BPO and Telecom service provider, providing our clients with the highest level of performance and quality. Opton Infocom focuses on customers and their perception of value in order to become a major service provider by continually investing in people, processes and infrastructure. We strive to ensure a strong financial return to our investors and shareholders by catering to all their business process outsourcing needs.With a view to prosper, Opton Infocom will provide a full line of communication services. We can meet the needs of our customer’s from a single source to a complete turnkey solution to their Web, BPO and Telecom needs.
Our Vision
Opton Infocom with its visionary perceptions views leadership in this business.We stand apart from the competition by being the first in the market to innovate and change the game, making our customers market leaders. Opton Infocom’s vision is to be every client’s trusted business partner for life. To continually set standards in Web, BPO and Telecom services by improving our client experience, and exceeding their expectations. We deliver one call at a time, every call, every time. Our Vision is seeing us as the leading communications service provider, offering the most advanced services available today. We will boldly go to regions beyond imagination.We Provide a secure platform for the business to grow and explore. We always believe and work for customer satisfaction.
About Us
Who We Are
Since its inception, Opton Infocom has been setting and raising the standards to prove itself as one of the fastest growing captive centers. Our focus on delivering as promised, combining it with state of the art infrastructure, has proved to be beneficial for widespread client network.
Our Services
What We Offer
We are one of the leading business process outsourcing companies in the region. With our clients based in UK and US, we have cutting edge technology and robust infrastructure to manage all our projects inland and overseas.
Telemarketing Services
We concentrate in offering different call center services including outbound telemarketing, inbound telemarketing, CRM and E-commerce telemarketing.
Web Development
We have a crack team of programmers who know how to construct websites that can be used for brand promotion and marketing online.
Market Survey
We offer Innovative-Bringing Best Business Outcome Market Research services which enable you to attain business excellence.
Lead Generation
We, being in service for years now includes the expertise to offer you leads that will help you to boost product sales to a great extent.
Lead Nurturing
We have different procedures for lead nurturing – follow up on leads by telemarketing calls for B2C projects, and emails for the B2B ones.
Service Promotion
We offers exclusive product promotion support through product campaigns carried out at the tele-services operated call centers.
Database Services
We ensure that you get efficient database services from us. We are experts in data collection, data mining and data updating.
Market Intelligence
Our experience in that field has immensely helped in Market Intelligence Survey. We provide the client with insights about the market.
Awards & Rewards
What We Achieve
The journey starting from 2011, helped us grow to new heights. We faced and overcame several challenges with keen determination, open and brave hearts, and a strong sense of purpose. The outcome clearly shows that we were able to achieve more than what we aimed for!
Testimonials
What Clients Say