Our Services

CUSTOM MADE SERVICES THAT BRINGS

SURPRISES FOR YOUR BUSINESS

Our Service

Opton Infocom is one of the leading business process outsourcing companies in the region. With our clients based in UK and US, we have cutting edge technology and robust infrastructure to manage all our projects inland and overseas.We are equipped with latest facilities like predictive dialer software, ACD, IVR, soft phone, fax on demand. We have the expertise and skilled manpower to set up and manage large outbound call center services. Our call centre agents are Microsoft Certified, who can handle large volumes of calls in a professional manner. The agents are provided in-house training starting from greeting the customers over the phone, calls pertaining to surveys, lead generation, verifications, to closing sales.Opton Infocom is your Ultimate Option for all your BPO business requirements. All in all, Opton Infocom is your Ultimate Option through which you can Accelerate your Business or Career to a New Momentum.

What We Offer

Telemarketing Services

We concentrate in offering different call center services including outbound telemarketing, inbound telemarketing, CRM and E-commerce telemarketing.

Web Development

We have a crack team of programmers who know how to construct websites that can be used for brand promotion and marketing online.

Market Research and Survey

We offer Innovative-Bringing Best Business Outcome Market Research services which enable you to attain business excellence.

Lead Generation

We, being in service for years now includes the expertise to offer you leads that will help you to boost product sales to a great extent.

Lead Nurturing

We have different procedures for lead nurturing – follow up on leads by telemarketing calls for B2C projects, and emails for the B2B ones.

Product or Service Promotion

We offers exclusive product promotion support through product campaigns carried out at the tele-services operated call centers.

Database Services

We ensure that you get efficient database services from us. We are experts in data collection, data mining and data updating.

Market Intelligence Services

Our experience in that field has immensely helped in Market Intelligence Survey. We provide the client with insights about the market.

Customer Support

In today’s business realm, for smooth business operation, customer support plays a very crucial role and we are always come up it.